Testimonials
 2002 9-5 Aero Wagon |
"I wanted to thank you and Pete for a great car buying experience. You guys were both extremely knowledgable and helpful without being pushy in the least. I got a wonderful car at a great value and will be telling my friends and associates about my experience. I look forward to working with you again in the future!"
-Ryan B. - Palo Alto, CA
"9motors proves that buying a used car doesn't have to be a stressful or uncertain experience. Al and Pete offer sound and honest advice on their cars; and the no-pressure environment lets you test drive, think and decide for yourself which car - if any - is right for you. And the prices are the best in the Bay Area. If you are looking for a Saab, or if you are even just thinking about one, you have to check this place out before making a decision."
-Neil H. - San Francisco, CA
"When I was looking for a 9-3 for my wife, I couldn't have come across better folks than Al & Pete at 9motors to make my car-buying experience a positive one. The Saab vehicles that Al brings into his lot are in great condition, looking near-new inside out, and mine is still under the original warranty by Saab until later this year. Al & Pete are laid-back, casual, and friendly, so there was no pushy pressure commonly seen at new-car dealerships. They also price fairly from the beginning that there's no hustle of hard-negotiation just to lower the overly inflated mark-up prices. A test drive thru the hills nearby was fun, and it was a good time for asking any questions about the car itself, without being presented with any sales pitches. For all my requests at any time prior to & even after my purchase, a brief email or TEL conversation with Al was all I needed to establish, as it was then always so promptly & thoroughly communicated to Pete that I only had to just show up and everything was ready for me, without having to explain anything again. They also carry an extended warranty that's longer & more thorough than what the dealership carries. I am thinking of going back to Al & Pete for it, when the original warranty on our '01 9-3 expires later on this year. And, if/when we look for another Saab in the future, I'll definitely go see Al & Pete at 9motors first. Thanks for a great car-buying experience."
-Hiroshi - Campbell, CA
"Anytime an individual sets out to buy a car over the internet, an adventure is in the making. You made this adventure easy by answering all my questions and sending me detailed photos. You described the car accurately, doing the test drive for me. Then you presented me a price that was very fair, which is a part of buying a car most people hate. You overnight the papers, hung in there with a bad case of flu while babysitting your wee son, as we finished the deal. The rest of the adventure came in shipping the car to Seattle during holidays and winter storms, and you pulled that off. The car was checked out yesterday by my mechanic who said it needed nothing and was as you described. I would recommend an honest man to anyone. Many thanks."
-Leland F. Hansen, D.D.S. - Mukilteo, WA
"My 2000 Saab 9-3 is absolutely perfect, just as you assured me it would be. I had been talking to so many car dealers that my head was spinning by the time I found you, and your confidence and enthusiasm were exactly what I was hoping to find. It helped too that you had the exact car I'd been looking for sitting right there! You made the nerve-wracking ordeal of car buying easier than it's ever been, and I left you and Pete extremely satisfied with the price, look and performance of my Saab. Thanks again."
-Kimberly Burns - Oakland, CA
"Thank you for your consideration and assistance during my search for and purchase of my 2000 9-3 Viggen. From my first call and test drive, through my request to have my mechanic (one hour away) check out the car, it was the best experience I have had, when purchasing a car. I was impressed with the quality and top condition of your Saab inventory. My purchase decision was also influenced by your knowledge of this model and Saabs in general. If anyone is looking for a good quality used Saab, I’ll send them your way. Thanks again!"
-B. Smith - Mill Valley, CA
"Drove the (new to me) SAAB home to LA on Saturday. It runs very nicely and we are looking forward to driving it for years to come. Thx again."
-Josh S. - Los Angeles, CA
"I'm delighted: I'm new to the Saab community, but I did a fair amount of research and talking to Saab owners before I decided to focus on a 9-5 SE Wagon (instead of an Audi, BMW, Volvo or 'Benz). Al Bastan, a "stranger via the web" and a reputable, well-known Saab enthusiast patiently answered many of my questions, not only about the car, but about what constitutes a fair deal and what to look for in a used Saab. No pressure, no expectations, no come-ons, he really was a great resource as I shopped around. I'm happy to say that he found exactly what we were looking for, and based on the conversations we had about a "fair deal" on a well maintained, low-mile SE wagon, we easily agreed upon what was certainly a mutually beneficial deal on the car. Al followed up on every detail we discussed before we took delivery, and we're delighted with the car, the easy and friendly way we were able to shop around and do business with Al, and ultimately with the deal we agreed upon. I just don't think you can go wrong doing business this way. He knows the Saab product, he's good to his word, what else could anyone want in a business relationship? P.S. Our neighbors can't believe what a great deal the Saab was. The wagon is real nice ... but I think I want a convertible too!"
-Steve Reed - Santa Cruz, CA
"I would like to take this opportunity to thank you for making my Saab purchase such a positive experience. As I mentioned when we first spoke on the phone, I had spent quite a bit of time researching cars and attempting to narrow down the best choice for me. After speaking with numerous dealers, private owners, learning about leasing vs. buying, CPO's, etc., you were like a breath of fresh air. Your knowledge about automobiles, particularly Saabs, was impressive but it was your honesty, patience and the lack of pressure that caught my attention the most. I am absolutely thrilled with my car and would most definitely recommend you to others. Thank you for the time that you spent with me and for making certain that my purchase was the right one. Regards,"
-Laurie Martin - San Francisco, CA
"I love my Red Saab! After searching all the dealerships in the Seattle area, I found my perfect car on your site. You sent me pictures, and even took more photos when I asked. You met my independent car inspector who also gave it a thumbs-up. When I flew down to buy the car - it was like a brand new car - very clean, fun test drive. This was my first used car, and it was by far my best car-buying experience. You took care of the paperwork and even arranged to have the car shipped to me in Seattle. Six months of commuting and one long road trip later, I still can't believe I got exactly the car I was looking for, and that it was so easy! Thanks again!"
-Cindy Klassen - Seattle, WA
"Thanks for making the buying experience efficient and pleasant. I'd be glad to serve as a reference to your business. If a prospect wants to talk to a satisfied customer, feel free to give them my e-mail address or my cell number. Thanks again,"
-Mike Ayer - San Francisco, CA
"I became a Saab fan with my 1997 Saab 900 convertible. When a reckless truck driver sideswiped my beloved car to "total loss" heaven, I had to replace it with as near a twin as I could find. I searched throughout the South Bay. When I found your company, you had the best selection of Saab's in the Bay Area. In your inventory was a Saab 9-3 convertible 2 years newer than my old one, in perfect condition, and at a very reasonable price. The sales process with you was the fastest and smoothest I have ever experienced and your knowledge of Saab automobiles is unequalled. I would recommend that anyone looking for a Saab should start and end with you."
-Nick L. - San Jose, CA
"After visiting a half dozen new car dealerships, I was in no mood to deal with yet another pushy, conniving salesman, and a used car salesman at that. But Al was an unexpectedly different experience. He doesn't play the same tiresome, high pressure game with his customers. He doesn't need to--the Saabs on his lot are so gorgeous and so well-priced that they sell themselves. Rather, Al spent his time leading us on an exhilarating drive through the Daly City hills that really let us to put his Saabs to the test. He also made all the paperwork a breeze. Al is also just a nice, laid-back kind of guy. I don't think a first-time car buying experience gets any better than what I got."
-Lori T. - Palo Alto, CA
"I am extremely happy with my Saab and my car buying experience with Al. I was able to find exactly what I was looking for in his inventory, and it was well maintained and at the best price around. I really appreciated that Al was honest and knowledgeable. This was by far the best car buying experience I've had, and I would definitely recommend Al to anyone who is looking for a great car at a great price. I hope that doesn't sound too cheesy. Anyhow, hope business is going well. Thanks again!"
-Kerri P. - Oakland, CA
"After visiting the website and Bastan Auto Center, I found Al had the selection of quality cars and the professionalism and attention to detail that I needed to confidently make a purchase that very day. I found the car of my dreams, with the features I was looking for at the right price and Al made the whole process so easy. Thanks Al!"
-Gillian S. - Berkeley, CA
"I'd been looking for a Saab 9-5 wagon for several months, but they're hard to find because I think people are so satisfied with them. I found Al's website and I was surprised to see that he had two wagons available. Luckily I was going to be in the Bay Area that coming weekend, so I stopped in to see the cars. Amazingly, I bought a Saab 9-5 wagon that afternoon. The car was in great shape and the price was a lot lower than I'd seen anywhere else, even from private sellers. It was fun to work with Al too because he's a Saab nut...he knows everything about them."
-Ben A. - Sacramento, CA
"If you are buying a used SAAB, Al is your man! I needed a specific model, color and low mileage. Al rose to the challenge, spending more than a month looking for the exact car I wanted. Even more, I got it for a great price that no new SAAB dealer can even come close. I highly recommend Al for his knowledge, integrity and value offerings."
-Malay J., San Francisco
"Al, First of all, I'd like to thank you & Pete. He was very helpful & answered every question I asked. He wasn't your typical, cheesy used car salesman, that I liked the best. This was, by far, the easiest car purchase I've experienced. And I can't express that enough! I was dreading the thought of shopping for a used car but you & your guys actually made it enjoyable & stress-free. My Saab has exactly what I was looking for and then some. I couldn't be more happy & confident with my purchase! Thanks again Al."
-Sharlee S. - San Jose, CA
"Al, I'm loving my Saab. Thank you. In exchange, I wanted to write a quick endorsement about your business. First off, you have to love a car brand that sells itself. Secondly, when I came and looked over your lot, there was no pressure. In fact, there was an eagerness to put me behind some steering wheels for test drives (again the cars speak well for themselves). Finally, you guys were great during the transaction and even afterward with followup on some forgotten details. Thanks for a great car buying experience. Best regards,"
-Tom Venus - Chico, CA
"When I was finally ready to buy my first Saab, I had already found the "Saab Enthusiast"'s website and it was easy to find the car that I was interested in. When I went to Al to look at the car, it was everything it appeared to be on the website, and more! The car was spotless inside and out, and was in perfect condition. I came away with a wonderful car at a great price. Al is wonderful-- a true professional, and a genuine pleasure to deal with. He loves Saabs, that's for sure. Every time I get inside my Saab, I am happy.
-Laurel S., San Francisco
"I've been very happy with the Saab 9-3 I bought from you. I've never bought a used car from a dealer before, and my experience with you was very positive. I didn't feel pressured into decisions or price points and the final terms we agreed to were both fair and competitive with benchmarks. As for the ease of the final transaction, I was very happy with how you handled the title, financing through my company's credit union, and ultimate handover of the vehicle. Everything went very smoothly. Good luck to you in the future and I look forward to further potential business we may do with each other. Best,"
-Charles S., San Francisco
"I had been reviewing Al's website even before I was interested in purchasing a new car. By the time I was ready, I was convinced that he had the most reasonable prices for used Saabs. At the dealership, my wife and I had the opportunity to peruse the inventory in a pressure-free environment. When we finally decided on the Saab we wanted, Al ensured that our car was in optimal condition before we took it off the lot. Al is reliable, ethical and professional -- a true rarity in the automotive business. It was a pleasure working with him and we will likely work with him again for our next car. Incidentally, we love our 9-3 SE!"
-Jeremy Goldfarb - Orinda, CA
"Dear Al, I would like to thank you for making my Saab purchase a pleasurable experience. I have bought several cars over the years, both new and pre-owned. I would say that this was the most hassle-free car purchase I've had. You were very accommodating in scheduling the test drives. I feel that the purchase price was fair and the negotiations were very low-key and pressure free. The car has been problem-free and is a pleasure to drive. I would definitely recommend you to my friends who are interested in purchasing a pre-owned Saab. Sincerely,"
-Jeremy T. - San Jose, CA
"Once deciding a Saab would be my next car, extensive research led me to Al and Bastan Auto Center. His inventory of Saabs is top notch, the prices extremely fair and Al is a pleasure to work with."
-Vivian R., San Francisco
"You were accommodating, flexible, and honest. All that made me comfortable working with you. Thanks so much."
-Shabnam M. - San Carlos, CA
"I am very happy with my experience purchasing a Saab from Al. I told him what car and features I was looking for, and he went out and found exactly what I wanted. He also sold me the car for a great price. I would definately recommend shopping at Bastan."
-Lisa P. - Palo Alto, CA
"Saabs should definitely be purchased from enthusiasts! Not only is Al extremely knowledgable about the cars, but he is a pleasure to work with. He made my first car purchase a great experience."
-Mandy G., San Francisco
"Al was able to find me the car that I wanted at the price I was able to afford and was extremely pleasant to deal with. I highly recommend him."
-Barton F., San Franciso
"A great car at a great price! Al was a pleasure to deal with..."
-Simon B. - Pasadena, CA
"I am very happy with my car purchase from you. I've been impressed by your business and will be sure that you are my first stop when shopping for another car in the future. My car is in great shape and was fairly priced. Next time, maybe I'll upgrade to a Saab. Thanks again,"
-Marty A., San Francisco
"Al was a great resource to have during the sales process. We had never owned a Saab, and he was able to quickly get us up to speed on the ins and outs of the car. Great experience overall!"
-Robin and Judy Richardson - Oakland, CA
"I Just can't tell you how happy we are with our SAAB purchase from you. I've kept my eyes on the market since I bought the car, and now I appreciate the value your price represented, similar models sell considerably more at other dealers. Thanks again for a great car, a fantastic deal, and all the great information and customer service you provided while we were shopping! I will be sending friends your way!"
-Keith & Stephanie C. - Felton, CA
"We had been shopping for a Saab convertible for some time and had looked at several but always came away disappointed. We came across Al's website on Saabnet.com and made an appointment based on his description of a Saab convertible he had for sale. The car was better than described and looked brand new. We decided to buy the car the next day and made the deal over the phone. Al had all the paperwork done by the time we arrived and made our buying experience a very enjoyable venture. If anyone is looking for a quality Saab in the San Francisco area, a visit to Al is a MUST."
-Sel and Jackie Louis - San Rafael, CA
"Working with Al was truly a pleasure! He listened to us carefully and then went out and got exactly what we were after. His selection of Saabs was extensive, and every one was impeccable in appearance and extremely reasonable in price. We will not hesitate to work with Al again the next time we are in the market for a used car!"
-Mayumi & Peter T., San Francisco
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